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After Service
After Service
Manufacturing defects are repaired free of charge within one month of delivery. Damage from wear is repaired at cost. We will assess the ring's condition and provide a quote.
Maintenance
| Service | Price (tax included) | Note |
|---|---|---|
| 磨き直し加工 | ¥7,700 | 表面のみ。内側まで磨く場合は刻印が消えるため入れ直しが必要 |
| サイズダウン | ¥7,700 | サイズ直し時は刻印入れ直しが必須(入れ直さない場合は刻印が消えた状態で納品) |
| サイズ #0.5〜1.0 UP | ¥13,200 | |
| サイズ #1.5〜2.0 UP | ¥18,700 |
Processing
| Service | Price (tax included) |
|---|---|
| ヘアライン または ホーニング加工 | ¥5,500 |
| ミル打ち直し(LBM-7LM) | ¥7,700 |
| 刻印入れ直し | ¥11,000 |
| メッキかけ直し | ¥5,500 |
* Resizing requires engraving to be redone. If you choose not to redo it, the ring will be delivered without engraving, and no engraving fee applies.
* Re-polishing covers the outside surface only. If the inside needs polishing, please let us know (engraving will be removed, so the re-engraving fee applies).
Repair
| Service | Price (tax included) | Note |
|---|---|---|
| 新品交換 | ¥55,000〜 | リングの形状・仕様により別途料金 |
| 石のゆるみ・石取れ | ¥5,500〜 | リングの状態を確認後、内容・料金をご案内 |
| 変形・大きな傷・破損 | ¥7,700〜 | リングの状態を確認後、内容・料金をご案内 |
| 刻印修正 | ¥11,000 | 刻印を一度消した後、再度お入れします |
* We can repair damage from accidents and deformation. Lead time and cost vary by case.
Message Engraving
メッセージ刻印は初回に限り無料。納品後の使用期間にかかわらず、再度リングをお預かりし刻印をお入れできます(納期3週間〜)。
Free Repair
製作上のトラブルは、お渡し日より1カ月以内は無償修理。使用上の損失・破損は有料。
FAQ
After Service FAQ
Can I get the ring resized after purchase?
Yes. Resizing is available within ±#2 (downsize ¥7,700, +0.5–1.0 size ¥13,200, +1.5–2.0 sizes ¥18,700). Engraving must be redone with any resize.
Can you polish out scratches?
Yes. Re-polishing costs ¥7,700 (outside surface only). If the inside needs polishing, engraving must be redone (¥11,000).
Can I add engraving later?
Yes. First engraving is free, regardless of when after delivery (allow 3+ weeks).
Does the same service apply to lab-grown diamond engagement rings?
Yes. Lab-grown diamond rings receive the same after-service as natural diamond rings.